The Challenge & Solution
Responded to an emergency no-heat call in the middle of winter. The existing furnace had a cracked heat exchanger, posing a serious carbon monoxide risk. We safely shut down the old unit and performed a rapid replacement with a 96% AFUE high-efficiency gas furnace within 24 hours.
"When our heat went out on the coldest night of the year, NorthPoint saved us. They diagnosed a dangerous issue and had a new, much better furnace installed by the next afternoon. True professionals."
Project Scope
- Emergency diagnostic and safety shutdown
- Same-day equipment sourcing
- High-efficiency furnace installation
- Carbon monoxide testing
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